The recommended temperature is around 25°C, and the humidity should be less than 60%. The printer has a built-in heating function, which circulates warm air inside the printing chamber to ensure that the materials maintain their flowability even in low-temperature environments.

There will be some noise during printing, but the sound of Martrix 3D printer is relatively low and will not cause too much disturbance to the surrounding environment.

The maintenance of the Martrix 3D printer is very simple and only requires regular cleaning and replacement of consumables. It does not require a lot of time or effort.

Martrix 3D printers have multiple safety measures in place to prevent any dangerous situations from occurring during the printing process. However, users should also exercise caution and avoid touching any moving parts while the machine is in operation to ensure their safety.

Both Martrix190 and Martrix520 3D printers use LCD technology with high resolution. The Martrix190 has a resolution of 3840 x 2400, while the Martrix520 boasts a resolution of 6480 x 3600.

Martrix 3D printers use self-developed integrated lens technology for the LCD under-screen light source, which delivers parallel light with a uniformity of over 90%. This significantly enhances the lifespan and energy density of the light source.

The resin tank of both Matrix190 and Matrix520 uses a release film, with a high-definition film attached to the LCD screen underneath it.

The lifespan of the release film is approximately 70,000 layers, and it is recommended to replace it every 1.5-2 months. The high-definition film should be replaced when it is damaged or cannot be cleaned thoroughly due to dirt or other impurities.

Martrix 3D printers can use a variety of printing materials, including transparent resin, water-washable materials, and materials of various colors such as white, gray, and orange. You can choose different materials based on your own specific needs. In addition to our resins, Martrix also offers compatibility with BASF resins such as ST45B, ST1400, ST7500G, RG1100B, and RG35.

The printing time varies depending on the material, the printing settings, and the layer thickness. Generally, the printing speed can reach 20mm-40mm/h. The printing time also depends on the height of the object being printed. In most cases, Martrix 3D printers can complete a print job in a few hours.

Yes, Martrix 3D printer is designed with a user-friendly interface and operation, making it easy for beginners to get started, even if they have no prior experience with 3D printing.

If you receive a package with missing or damaged parts， please contact us.

You can change the shipping address before the order is shipped, but We're not able to change shipping addresses after an order has been submitted.

We accept returns for new condition, unused, undamaged products within 30 days of the shipment date. For specific information regarding returns, you can refer to our return policy.

We ship items as soon as possible. If an item you're ordered is available, we will ship your order within 48h.

Yes, Martrix 3D printers provide after-sales service and warranty. Users can enjoy a free warranty period and technical support to ensure the normal operation of the machine.